VR for AppExchange User Group

Information

Saleseforce.com users - Are you using the VerticalResponse for AppExchange integration? If so, this group is for you.

Members: 100
Latest Activity: Nov 12

VR for AppExchange User Group

The AppExchange User Group is moderated by Richard Huffaker, VR's Manager of Education and Training. Richard conducts weekly webinars that provide an in-depth look at how to use our service in conjunction with your Salesforce account and takes questions from participants. Check out the schedule for these events here: http://lounge.verticalresponse.com/events.

Have questions or suggestions for discussion topics? Post them here. You can also reach Richard directly on his Lounge page, http://lounge.verticalresponse.com/profile/VRRichard or at richard@verticalresponse.com.

Discussion Forum

Need surveys integrated in Salesforce! 8 Replies

Started by Meghan Hadlock. Last reply by Marc Baizman Oct 26.

Email Opt Out 6 Replies

Started by Matt Schulte. Last reply by Danae Sep 29.

Read-only email 2 Replies

Started by Richard Waldor. Last reply by Richard Waldor Dec. 11, 2008.

Comment Wall (10 comments)

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10 Comments

Comment by Laura on January 7, 2009 at 10:21am: I see the statistics report, but each contact does not reflect the VR History. As the Salesforce administrator I opened the Contact format window and the associated list of VR EMAIL HISTORY CONTACT is not active for me (it won´t let me) to put into the Description section of the Contact Format. What should I do?

Comment by Richard Huffaker on December 28, 2008 at 6:53pm: Hi Laura,

You should be able to track the response data under our custom Email History Lead and Email History Report Folders found under the Salesforce Reports tab. You can also see reporting data within each individual Lead & Contact record.

Comment by Laura on December 22, 2008 at 11:18am: Is there a way for the Salesforce administrator to see results of VR campaigns in marketing accounts or is it only in the account that creates and sends that you can track results?

Comment by Richard Waldor on December 8, 2008 at 8:03am: Is it possible to send a read-only email to clients? I would like to prevent our clients from changing the terms of a sales offer. They are encouraged to forward the emails to their contacts, but I'd like to retain control over the contents of the email.
Any suggestions would be appreciated!

Comment by Howard Roitman on September 28, 2008 at 10:06pm: I am looking for help with using VR.

Comment by Brian1 on April 16, 2008 at 10:01pm: Im intersted on using VerticalResponse for AppExchange integration, but i dont know where to start, is this free bdw ?

Comment by MelMc8 on April 16, 2008 at 10:34am: Is there a way to view all email pushes in VR versus only my own?

Comment by Alex Scalisi on April 1, 2008 at 9:34pm: Steve --Yes, you can track opens, click-thru's, bounces and unsubscribes all from the lead and contact records in your salesforce.com account. You can also send an email to: appexchange@verticalresponse.com for help getting started.

-Alex

Comment by Alex Scalisi on April 1, 2008 at 9:32pm: Bruce --YES! Both applications can be integrated for no cost and increased functionality. You can find more information on how to set it up here: www.verticalresponse.com/salesforce. You can also send an email to: appexchange@verticalresponse.com and we'll personally help you get going.

-Alex