Kara Douglas San Francisco, CA: Share

Articles
Discussions (12)
Events
Groups (1)
Videos

Kara Douglas's Apps

Kara Douglas's Friends

View All

Kara Douglas's Groups

VR for Wineries & Wine...

45 members

View All

Kara Douglas's Discussions

How to manage unsubscribes in Salesforce?

Replied Nov 11

Kara Douglas's Page

Latest Activity

Kara Douglas replied to Michael Zap's discussion 'How to manage unsubscribes in Salesforce?'

Hi Michael, Unsubscribes are handled a couple of ways with the SFDC/VR app. By clicking "update statistics" from the VR Summary report that you have access to post-launch in the VR email tab will update the lead and contact records with the actio...

November 11

Kara Douglas replied to Jan Fallon's discussion 'Scheduled Email Campaigns'

Hi Jan, Currently the only way to do this is by manually creating the email campaigns, pre-scheduling & launching them so they sit in a queue waiting till the scheduled time to mail. We are working on creating "triggered" emails which would help ...

September 14

Kara Douglas replied to Emeth Poon's discussion 'Seeing specific email lists'

HI David - you can access these lists from the Campaign Summary Reports. Once you are viewing your sent campaign summary, simply go to the "download lists" link to select the data in which you wish to download. You can download openers, clickers, ...

September 14

Kara Douglas replied to Karen Denison's discussion 'Suppression v. Deletion'

Hi Karen, VR manages the bounces and unsubs for you. VR will automatically filter out bounced and unsubscribed addresses at the time of uploading a new list or launching a campaign so you do not have to do anything manually on your end. They will...

September 14

Kara Douglas replied to Duane Heda's discussion 'time to send emails'

Hi Duane, I have some industry information I can share on this that was provided by a study Marketing Sherpa did: Open Rates by Day: Sunday - 20.7% Monday - 24.7% Tuesday - 22.6% Wednesday - 25.4% Thursday - 23.6% Friday - 23.1% Saturday - 18.7%...

July 27

Kara Douglas replied to Michelle Beer's discussion 'Updating VR Email List from Salesforce'

Hi Michelle - just out of curiosity - are you saving your VR query and just re-running the query in VR to pull the data over? Or are you building new queries every month?

July 15

Kara Douglas replied to Shaun Daniel's discussion 'Date of Unsubscribe'

You can also access this information on the "list member details" record within the lists. You can do search by email address to view the list member details or click on the email address or "actions" link when viewing a list. On the right hand si...

July 15

Kara Douglas replied to Christopher's discussion 'Adding pdf attachments to a News Letter'

VerticalResponse does not support adding attachments to newsletters for security reasons. However we do suggest you host the pdf as a webpage and include a link to the pdf. This way you can track the click-thru's to see how many recipients are cli...

June 1

Profile Information

About Me:

I am a Customer Success Manager at VerticalResponse. I have been with VerticalResponse since 2003. Over my tenure at VR I have Managed the Customer Support team, did internal/external Product Trainings and I am now working with clients to help them maximize the product to meet their marketing needs. Send me any questions - I'm here to help!

I Use VerticalResponse For:

Email Marketing, Direct Mail Postcards, List Building, List Management, List Segmentation

Comment Wall (1 comment)

You need to be a member of VerticalResponse Marketing Lounge to add comments!

Join this Ning Network

At 1:55am on May 9, 2008, Eric said…: Hi Kara,

HELP! Yes that's how I feel at this point and time. I'm new to this way of marketing. I'm from the "old school" way which was "hit the streets," but I realize there may be smarter more effective ways to get this done using VR. I looking for a way to market my specialized serves using VR's tools, can you help!
Eric :-)